Utility Billing - Login

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Welcome to Utility Billing. You can login with your Master ID or with your individual Account Numbers. Your USER ID is your ACCOUNT NUMBER including the hyphen.

If you experience any problems trying to make an online payment, please contact the Utility Services Division for assistance. They can be reached at 540-961-1119 between the hours of 8:00 a.m. and 5:00 p.m. Monday thru Friday. You may also contact them to make a payment by phone using Visa or MasterCard.

Please note that system backup is performed nightly between 12:00 a.m. and 2:00 a.m., therefore, customers will be unable to make online payments during that time frame.

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